How To Remove Credit Card From Xbox Live. You can remove it through the xbox website nowadays. It says your membership is suspended until you update your payment option. and prompts me to either add a credit card or play offline.

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Got call back and was put on hold. If you want to cancel your subscription immediately, you need to contact xbox live customer service. The credit card that i have on my xbox is a old one and im getting a new one but when i try to remove it it says this this payment option cannot be removed at this time.

If You Want To Cancel Your Subscription Immediately, You Need To Contact Xbox Live Customer Service.


Find the xbox live section and select “cancel auto payment”. Press the xbox button on your controller to open the guide. The credit card that i have on my xbox is a old one and im getting a new one but when i try to remove it it says this this payment option cannot be removed at this time.

I Already Did Cancel The Card.


I first went into setting and was going remove credit card information but said i can't do that until i change the xbox live gold subscription being it set to auto renew but i can't find anywhere in the settings area that would allow me to change the xbox live gold to not auto renew it said for me to go to xbox.com/account but being i don't have his password to be able to log. Go to the payment method. The best way to remove billing information is to contact microsoft directly.

Locate The Credit Card That You Wish To Remove By Hovering Your Cursor Over The Card In Question And Clicking Remove. Move Your Cursor To The Card You No Longer Want Associated With Your Xbox.


I had to ring them up, they gave me a load of retentions offers, i politely refused them all until the rep eventually canceled my gold subscription. Had to call customer support and asked for a callback so i wouldn’t have to wait on hold. As for giving away your xbl account, that's your choice.

You Will See A List Of Credit Cards Attached To Your Windows Live Id.


Cannot cancel xbox game pass subscription or remove credit card from account i have been trying to cancel my xbox game pass subscription for a few days now. Just pulled my credit card off of xbox live…only took an hour. See change the payment method or credit card linked to your microsoft account.

Confirm That You Want To Remove Your Payment Method, And Then Select Yes, Remove.


Click on the “my account” button at the bottom of the page. If your current live subscription is tied to a credit card on your account, you typically can't remove it yourself. Why can’t i remove my payment option?

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